Terms of Service

1. DEFINITIONS

2. ACCEPTANCE OF TERMS

By creating a vendor account, accessing, or using Gridget, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree, you may not use the Service.

3. COMMUNICATIONS

3.1 Transactional Communications

By creating a vendor account, you consent to receive transactional emails necessary for the operation of your account, including sign-in links, purchase confirmations, and service notifications. These communications are not optional and are required for account functionality.

3.2 Marketing Communications

We may offer you the option to receive marketing communications, including product updates, tips, and promotional emails. Marketing communications are entirely optional and are never pre-selected. Your consent to receive marketing emails is separate from your acceptance of these Terms, and opting out will not affect your use of the Service.

3.3 Opting Out of Marketing

You may withdraw your marketing consent at any time by:

• Toggling the email preferences setting in your vendor Profile;
• Clicking the "unsubscribe" link included in every marketing email; or
• Emailing privacy@thewidgetbot.com with the subject line "Unsubscribe."

Withdrawal of marketing consent does not affect the lawfulness of processing based on consent before its withdrawal.

3.4 Customer Text Message Notifications

Gridget may offer an optional feature that allows your customers to opt in to receive a text message when their order is ready for pickup. Where this feature is enabled on your account:

• Messages are sent only to customers who have expressly opted in by providing their own phone number through the Gridget upload flow;
• Messages are transactional only (order-status notifications). You may not use, or attempt to use, the feature to send marketing, promotional, or any other category of message;
• You initiate each notification through the Service (for example, by marking an order ready). You agree to do so only for genuine order-status events;
• Customers may opt out at any time by replying STOP, and Gridget will automatically cease messages to that customer. You may not attempt to circumvent an opt-out;
• Customer phone numbers are collected, stored, and deleted by Gridget as described in the Privacy Policy. They are displayed to you only in masked form and are not exported or otherwise made available to you.

Gridget may suspend the feature for any vendor account in the event of misuse or carrier compliance concerns.

4. SERVICE ACCESS AND USAGE

4.1 Access Method

Images may enter the Service only through the channels Gridget provides: QR codes and unique upload links issued to vendors and their customers; the vendor-operated event photo booth feature, where images are captured live at the vendor's event; and order information received from a commerce platform (such as Shopify) that the vendor has connected to their account.

4.2 Account Responsibility

Vendors are responsible for maintaining the confidentiality of their login credentials and for all activities occurring under their account.

4.3 Service Availability

While we strive to maintain uninterrupted service, Widget Bot does not guarantee continuous, error-free operation or availability and is not liable for downtime, connection issues, or third-party platform interruptions.

4.4 No Warranty

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

5. TOKEN PURCHASES AND EXPIRATION

5.1 Purchase and Use

Vendors purchase tokens from Gridget for use in processing image uploads and generating printable outputs.

5.2 Expiration and Refund Policy

Widget Bot reserves the right to set expiration dates for tokens at its discretion. Expired tokens hold no cash or redemption value and cannot be reissued or refunded. All sales are final except in cases of verified technical error.

5.3 No Resale of Tokens

Tokens may not be resold, transferred, or exchanged outside of their intended business use on Gridget.

5.4 No Stored Value

Tokens do not represent legal tender, electronic money, or stored value under U.S. law.

6. CONTENT AND CUSTOMER RESPONSIBILITY

6.1 Prohibited Content

Users may not upload, transmit, or store content that is unlawful, harassing, defamatory, or otherwise objectionable.

6.2 Copyright and Ownership

Vendors and customers are solely responsible for ensuring that uploaded images do not infringe upon any copyrights, trademarks, or other intellectual property rights. Widget Bot and Netrork LLC disclaim all liability for unauthorized reproduction, duplication, or use of copyrighted materials.

6.3 Vendor Control of Data

Vendors act as data controllers with respect to their customers' uploaded images and metadata. Gridget acts solely as a processor on behalf of the vendor, providing technical infrastructure.

6.4 Event Photo Booth

Where a vendor uses the photo booth feature to capture images of people at an event, the vendor is the operator of that booth and the data controller for the images captured. The vendor is solely responsible for providing any notice to, and obtaining any consent from, the individuals being photographed (including guardians of minors) that applicable law requires, and for honoring requests from attendees regarding their images. Gridget processes booth images only on the vendor's behalf and deletes them on the schedule described in the Privacy Policy.

6.5 Monitoring

We reserve the right, but are not obligated, to remove or block content that violates these terms or applicable law.

7. LIABILITY AND LIMITATIONS

7.1 Vendor Responsibility

Vendors are solely responsible for their business operations, including distribution, pricing, and fulfillment of physical products to customers. Widget Bot's liability ends upon successful delivery of generated outputs (PDFs and ZIP archives), including automatic delivery to vendor-registered print devices.

7.2 No Customer Relationship

Gridget does not maintain a direct contractual relationship with customers. Any customer concerns regarding purchased products must be directed to the vendor.

7.3 Service Limitations

Widget Bot is not responsible for failures caused by user error, internet connectivity, or device incompatibility.

7.4 Limitation of Liability

To the maximum extent permitted by law, Widget Bot and Netrork LLC shall not be liable for any indirect, incidental, consequential, or punitive damages, or loss of profits or data, arising from the use or inability to use Gridget.

8. INTELLECTUAL PROPERTY

All intellectual property rights in Gridget, including its software, design, code, and trademarks, are owned by Netrork LLC or its licensors. Use of the platform does not grant any rights beyond limited, revocable access.

9. TERMINATION

Widget Bot reserves the right to suspend or terminate vendor accounts at any time for violation of these Terms or for any reason deemed necessary to protect the integrity of the Service.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 Governing Law

These Terms shall be governed by and construed under the laws of the State of Michigan, United States, without regard to conflict of law principles. All disputes shall be brought exclusively before the courts located in Wayne County, Michigan.

10.2 Arbitration Clause

Any dispute arising under or in connection with these Terms shall first be submitted to binding arbitration in Michigan under the rules of the American Arbitration Association (AAA). The decision of the arbitrator shall be final and enforceable in any court of competent jurisdiction.

11. INDEMNIFICATION

Vendors agree to indemnify and hold harmless Widget Bot LLC, Netrork LLC, and their affiliates, officers, and employees from any claims, damages, or expenses arising out of (a) their use of the Service, (b) content uploaded or distributed through Gridget, or (c) any violation of these Terms.

12. COMPLIANCE AND EXPORT CONTROL

Users agree not to use Gridget in violation of U.S. export control or sanctions laws. Vendors are responsible for ensuring that their use of the Service complies with all applicable local laws.

13. NOTICES

Legal notices may be sent to Widget Bot at privacy@thewidgetbot.com. Notices to vendors will be delivered electronically to the email address associated with their Gridget account.

14. CHANGES TO TERMS

We may update these Terms periodically. Continued use of the Service constitutes acceptance of the updated version.